Privacy policy

MERAKINO Privacy Policy

Effective Date: 01-01-25

MERAKINO is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Contact details (email, phone number, address)

  • Payment details (credit/debit card information, UPI IDs, etc.)

B. Non-Personal Information

  • Browser type and version

  • IP address

  • Device information

  • Cookies and other tracking technologies

C. Transactional Information

  • Purchase history

  • Preferences and feedback

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process transactions and deliver products.

  • To personalize your shopping experience.

  • To improve our website and services.

  • To send promotional emails or SMS (only with your explicit consent).

  • To comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted entities in the following cases:

  • Service Providers: For payment processing, shipping, and other operational purposes.

  • Legal Obligations: To comply with applicable laws or respond to valid legal requests.

  • Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your personal information:

  • Secure Sockets Layer (SSL) encryption for sensitive data.

  • Regular security audits and monitoring.

  • Restricted access to personal information on a need-to-know basis.

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

As a user, you have the following rights:

  • Access: Request details of the personal data we hold about you.

  • Correction: Update or correct inaccurate information.

  • Deletion: Request deletion of your personal data (subject to legal obligations).

  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. By using our website, you consent to our use of cookies. You can manage your cookie preferences through your browser settings.

7. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

8. Changes to This Policy

MERAKINO reserves the right to modify this Privacy Policy at any time. Changes will be effective upon posting to our website. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

  • Email: support@merakino.com

  • Address: 2½ Mile, Dimapur, Nagaland - 797112

Thank you for trusting MERAKINO. Your privacy is of utmost importance to us.